What does white-label uptime reporting mean for an agency?
An agency or MSP that runs sites and servers for clients has to show those clients that the service is up, without making them learn the agency’s tools. “White-label” means the client sees their own brand, not the monitoring vendor’s. In practice that is two outputs: a live status page the client can link to, and a periodic report that states uptime against what was promised.
What should you check before you choose a tool?
| Need | What to ask the vendor |
|---|---|
| Status page per client | Can I create one page per client, each with its own logo, title and services? |
| No vendor branding | Can I remove the vendor’s name from the page, and on which plan? |
| Custom domain | Can the page live at status.client.com, or only on the vendor’s domain? |
| SLA report | Is there an uptime-against-target report per service for a month or quarter, and can I export it? |
| Delivery | Is the report emailed to the client on a schedule, or do I download and send it? |
| Client separation | Is each client’s data in its own workspace, so one client never sees another? |
| Pricing | Is it per monitor, per status page, per user or per server, and what does 20 clients cost? |
Seven questions that decide whether a tool fits client reporting
What does Opservo do for client reporting today?
- •Status pages: one public page per client, each with its own title, description, logo and cover image, the monitors you choose, maintenance windows and email subscribers; they are served from the cloud, so they stay up when the client’s server is down
- •No Opservo branding: on any paid plan you can hide the “Monitored by Opservo” line; the Free plan always shows it
- •SLA reports: each uptime monitor carries an SLA target over a month, quarter or year, the current period and the last 12 completed periods, and a PDF export with your workspace name on it
- •Client separation: each client can be its own workspace, and people who work across several switch between them from the top bar; every switch is in the audit log
- •Server health behind the page: the same workspace has the agent on the client’s servers, so the reason for an outage is in the same place as the status page
Not offered today: a custom domain for status pages, brand colours beyond the logo and cover image, and scheduled emailing of SLA reports to clients. You download the SLA PDF and send it yourself.
What does it cost for an agency?
Status pages are on Growth and Agency. Growth is ₹999 (about $12) per server per month. The Agency plan is ₹799 (about $9.50) per server per month with a 10-server minimum and 250 pooled AI credits per server. Pricing is per server with users included, so adding a client’s team to their workspace costs nothing extra.
curl -sSL https://api.getopservo.com/install.sh | sudo bashLast updated 2026-11-02.